Frequently Asked Questions

Shipping & Delivery

How long does shipping take?

Orders are typically processed within 1-2 business days. Orders deliver in 7-14 days after being processed

Do you offer free shipping?

Yes! We offer free shipping on orders over $50 within the United States.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this to track your package's progress.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of purchase if item is defective or wrong size.

How do I exchange an item?

To exchange an item, please contact our customer service team and we'll help you process the exchange.

Orders & Payment

What payment methods do you accept?

We accept all major credit cards, PayPal, and Shop Pay for a fast and secure checkout experience.

Can I modify or cancel my order?

Please contact us immediately if you need to modify or cancel your order. Once an order is processed, we may not be able to make changes.

Products

Are your products authentic?

Yes, all our products are 100% authentic and sourced directly from authorized suppliers.

Do you restock sold-out items?

We do our best to restock popular items. Sign up for notifications on product pages to be alerted when items are back in stock.

Contact

How can I contact customer support?

You can reach us through our contact form, email, or live chat. We typically respond within 24 hours during business days.